Job description:

About Us

Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you. Come and be part of our story!

The Role

An exciting opportunity has become available for a Ticketing Systems Executive to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.

About You

Come and join our Clarets family as our Ticketing Systems Executive!

The ideal candidate will have Proven experience managing and supporting ticketing and access control systems, ideally within a sports or event environment.

You will also need to have a flexible approach to work and be able to work evenings and weekends.

Role Expectations

As the Ticketing Systems Executive, you will be expected to:

• Maintain the functionality and execute primary functions of the ticketing platform, providing troubleshooting for supporters and the supporter services team.

• Lead on away game ticket sales and fulfilment, including allocation, distribution, and supporter communication.

• Act as the first point of escalation for customer complaints or complex queries relating to ticketing and associated systems.

How to Apply

Please apply via Burnley FC’s career page where you should submit your CV and a short cover letter explaining how you meet the role criteria, along with your educational and employment history. Please also provide an explanation for any gaps.

Successful applicants will be subject to a social media check which will be paid for by the employer.

The full job description can be found on Burnley Football Club’s website: Burnley FC Careers

If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at [email protected].

*Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.