Job description:
Derby County are seeking to recruit a Matchday Safety Steward to join Stadium Control at Pride Park Stadium.
Working for Derby County Football Club offers a unique opportunity to be part of one of England’s most historic and passionately supported clubs. With a proud legacy, a dedicated fan base, and an exciting vision for the future, Derby County offers a dynamic and rewarding work environment both on and off the pitch. Whether you're joining the team in coaching, administration, marketing, or operations, you'll be contributing to a culture rooted in ambition, community, and progress. Employees benefit from a collaborative work environment and opportunities for professional development.
The successful candidate will support the matchday safety operation by providing assistance, direction, and safety advice to spectators visiting Pride Park Stadium in a polite, courteous, and helpful manner. Building rapport with fans throughout the season is essential. Matchday Safety Stewards must always be alert, helpful, and approachable.
Personal characteristics and experience:
- Previous customer service experience is essential
- Previous stewarding or crowd management experience is desired
- Knowledge of Pride Park Stadium
- Flexibility to work unsociable hours
- Confident, Resilient and Self Motivated
- Excellent communication skills both verbal and written
- Work using own initiative and as part of a team
Qualifications:
Desirable
- GCSE or equivalent in Maths and English to Grade C or above
- Security Industry Authority (SIA) Accreditation
Due to the nature of this role, applicants are required to be at least 18 years of age.
There is a requirement for all Matchday Safety Stewards to attend 70% of all home league fixtures. Please note, this primarily includes weekend and evening work.
The club will provide you with Level 2 Spectator Safety Training for all Matchday Safety Stewards. This is a mandatory qualification you will be required to hold in this role.
The rate of pay is £12.29 per hour, rising to £12.56 per hour on successful completion of Level 2 Spectator Safety.
Within your first few games as a Matchday Safety Steward, you will be supervised by another Steward on your stand to provide the opportunity to learn from your colleagues and put all Spectator Safety learning into action!
For those candidates who already hold Level 2 in Spectator Safety, the rate of pay is £12.56 per hour, subject to proof of completion.
Who are Derby County…
Derby County Football Club, established in 1884, is one of the founder members of the English Football League and has a rich and varied history, including two First Division titles in 1972 and 1975 and an FA Cup success in 1946. The club are currently playing in the Sky Bet Championship, the second tier of English Football following their promotion from League One in the 2023/24 season and is under the management of Head Coach John Eustace. The club also boasts a successful and respected Category One Academy, a status which has been held since 2014, and a Women’s side competing in the FA Women’s National League Northern Premier Division. Derby County recently embarked on an exciting new era following the change in ownership to Clowes Developments (UK) Limited, in the summer of 2022. Our track record of producing talent is outstanding, and we intend to protect that proud legacy, investing in key roles within the club to build on the foundations in place for success.
Everything we do as a Club is built around the three pillars of stability, integrity and progress. Our core values are:
- We are proud of who we are and what we do
- We are positive, inspired and passionate
- We are ambitious and driven
- We are prepared, honest and humble
- We are the heartbeat of our community
- We are the club of opportunity
How to apply…
Derby County Football Club is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expects all staff and volunteers to share this commitment.
Derby County Football Club is an Inclusive Club for all and is committed to Equality and Diversity.
To apply for this role, please complete an application form, which can be found HERE.
Alternatively, please copy and paste - http://thera.ms/apply - to your chosen browser.
More information can be found at https://www.dcfc.co.uk/page/jobsandcareers
The closing date for receipt of applications is Sunday 10th August 2025. We reserve the right to close the vacancy early.
Strictly no agencies please.
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