Job vacancy: Retail Sales Assistant
Remuneration + benefits: • £NMW per hour plus holiday pay
• Free parking
Contract type: Flexible hours available: days, evenings and weekends including match days
Location: Turf Moor, Harry Potts Way, Burnley, BB10 4BX
Closing date: Monday 6th September 2021 @ 9am

About us
Burnley Football Club is an established Premier League Club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you.

The role
We are now looking to recruit to the role of Retail Sales Assistant to provide a positive and friendly experience for all customers. We are exceptionally proud of our club shop and we want all visitors to be treated in a respectful, friendly and approachable manner.

Role expectations
The successful applicant will have ability to communicate effectively whilst working in a team or on their own initiative.

Reporting to Head of Retail, the Retail Sales Assistant will be expected to;

• Serving customers whilst providing excellent customer support/service.
• Maintaining high standards on the shopfloor at all times.
• Actioning shirt personalisation.
• Assisting in the picking and dispatch of online orders.
• Replenishing stock when required.
• To be able to work flexible and unsociable hours where the role of the job requires.
• Comply with all Club policies.
• Promote the Burnley Football Club brand and ethos in a professional, strong and positive manner.
• A commitment to equality and diversity in the workplace and a willingness to undertake all relevant equality and diversity training.

An ideal candidate will have;
Essential:
• Prior experience of providing customer service.
• Prior experience of working in retail.
• Excellent customer service and communication skills.

Desirable:
• A recognised customer service or equivalent qualification.
• Passion for football.

Please apply by downloading and completing the job application form which can be found on the Burnley Football Club website and attaching it with your current availability in an email to [email protected]
Burnley Football Club are committed to safeguarding children and young people and is an equal opportunities employer and welcomes applications from all sections of the community. Successful applicants will be subject to an Enhanced Criminal Record Check (DBS) which will be paid for by the employer. *Please note that due to the number of applications we receive, only candidates selected for interview will be notified.