How Kick It Out Can Help You Find out exactly how Kick It Out can support you and the full extent of its remit. Expand Kick It Out is NOT a regulatory body and therefore not responsible for administering sanctions and punishments. The organisation's role is to raise the complaint with the club, governing body or legal authority concerned and monitor the case to ensure appropriate action is taken. Where the club or governing body requires additional advice in dealing with a problem, Kick It Out is able to assist by providing guidance. Please note – Kick It Out acts upon complaints which fall under the jurisdiction of The Football Association, County FAs, an English legal authority or a social media platform.
Reporting Anonymously Read Kick It Out's guidelines on reporting discrimination anonymously. Expand All complainants have the choice as to whether they wish their report to be dealt with in confidence. Contact details are taken so Kick It Out can report back on how the club, governing body or legal authority has responded to the complaint, or in case the organisation requires any further information. If you have chosen to make a confidential report your contact details will not be passed on.
Grassroots Reporting Find out the process Kick It Out follows after it receives a report of discriminatory behaviour in grassroots football. Expand When Kick It Out receives a report of discriminatory behaviour which has taken place at grassroots level, a clear process is undertaken to proceed forward with the complaint. STAGE 1 Your complaint is received and details recorded on an incident form. Kick It Out talks you through the process, timelines and the outcomes that you can realistically expect. STAGE 2 A copy of your report will be sent to The FA, who will refer your complaint to the relevant body for investigation. If your complaint to Kick It Out includes an appeal against a County FA decision, you should observe the deadlines for appeal set out by The FA/County FA. A copy of this report will also be sent to The FA for monitoring purposes. STAGE 3 The complaint will be sent on by The FA to the relevant County FA for investigation/response. If the County FA does not respond, Kick It Out will send a reminder for you. STAGE 4 The FA or County FA will keep you updated of any developments being made. Where appropriate, charges will be raised upon completion of a thorough investigation. STAGE 5 If you are unsatisfied with the way the complaint has been dealt with, Kick It Out will assist you to refer your complaint to the Independent Football Ombudsman.
Professional and Non-League Reporting Find out the process Kick It Out follows after it receives a report of discriminatory behaviour in professional or non-league football. Expand When Kick It Out receives a report of discriminatory behaviour which has taken place at professional or non-league level, a clear process is undertaken to proceed forward with the complaint. STAGE 1 Complaint received and details are recorded. Kick It Out talks you through the ongoing process, timelines and outcomes you can realistically expect. STAGE 2 Details will be forwarded on to the club concerned, through the relevant club representative, and a copy will be forwarded to The FA. STAGE 3 Clubs or The FA are asked to respond. Kick It Out will send a reminder if no immediate response is received. STAGE 4 Kick It Out will keep the complainant informed of any investigation updates. STAGE 5 If you are unsatisfied with the outcome of the club’s investigation, we are able to inform the appropriate authority; the Premier League, the English Football League (EFL) or appropriate national association. STAGE 6 If you are still unhappy with the way the incident has been dealt with, you may wish to refer your complaint to the Independent Football Ombudsman who will adjudicate it independently.