OVERALL

Number of incidents – 284

Type of discrimination – Race (189), Gender (2), Disability (4), Faith (58 – 57 of which are antisemitism), Homophobia (22), Age (0), Other (9)

PROFESSIONAL GAME COMPLAINTS

Type of discrimination – Race (67%), Homophobia (16%), Faith (16%), Other (1%), Disability (0%), Gender (0%), Age (0%)

Method of contact – App (38%), website form (33%), email (11%), social media (10%), telephone (5%), letter (3%)

PROFESSIONAL PLAYER COMPLAINTS

Type of discrimination – Race (60%), Homophobia (20%), Faith (20%), Disability (0%), Gender (0%), Age (0%)

Method of contact – Social media (33%), email (33%), telephone (17%), website form (17%), app (0%), letter (0%)

GRASSROOTS COMPLAINTS

Type of discrimination – Race (77%), Other (13%), Homophobia (5%), faith (3%), disability (2%), gender (0%), age (0%)

Method of contact – Email (39%), website form (29%), telephone (23%), app (6%), social media (1.5%), letter (1.5%)

SOCIAL MEDIA INCIDENTS

Type of discrimination – Race (62%), Faith (30%), Homophobia (4%), Disability (2%), Gender (2%), Age (0%)

Breakdown of cases closed at the end of 2013-2014 season

PROFESSIONAL GAME

64 cases closed
8 cases proven (12.5%)

PROFESSIONAL PLAYER

4 cases closed
3 cases proven (75%)

GRASSROOTS

39 cases closed
14 cases proven (36%)

SOCIAL MEDIA

142 incidents reported
73 cases led to offender identified and/or action taken and/or account deleted (51%)